There have been many whispers and flat out rants in the blogosphere about Dell’s lack of advertising, support and passion for the Ubuntu systems that they are selling. This could actually hurt the Dell initiative.
The latest outburst in the Ubuntu community shows that many open source advocates are just not thinking straight business sense. The purchaser in question was trying to buy from the business division of Dell so that he could get a tax deduction. Of course, the Ubuntu Dells are not yet sold under the business section, because the business division has a completely separate support system.
Dell does sell business workstations loaded with Redhat or Suse, because these are what are normally purchased by companies. Ubuntu, like it or not, is not a Enterprise Distribution, even if it is the best consumer Distro. So if these antagonistic supporters of Ubuntu would have thought out the business behind the problem, possibly this embarrassing temper tantrum could have been avoided.
This same advice goes for most other criticism of the Ubuntu Dells. Think about it from a business perspective. Not enough models and choice? Think about it. this just adds complexity to a rather small initiative that is still feeling and groping to find if Ubuntu is a viable option. No Ubuntu in other countries? Are all companies international? Why not? Because its harder! Think of the Ubuntu US offer as a pilot movement. If it pays off in the US, I’m sure other countries will get the option.
In other words, think business before ranting. If you SUPPORT Dell in this pioneering initiative, they are far more likely to do the things you want than if you defame and take business away from them.
As always, feel free to flame/leave comments in the comments section 
